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This section tells you about rights and responsibilities which you and We have under this Insurance. 1. Protection of Your Personal Information All personal information provided to Us will not be released or made available to any other person unless We are required by law to do so or where You have agreed to its release. When You applied for this Insurance, or authorized an organization to apply on Your behalf, You agreed, in respect of any claim, to allow Us to provide details of Your cover or to obtain details from any healthcare provider in order to process Your claim. 2. Limits of Liability (i) The limit of Our liability for any claim under this Insurance is the amount stated in each section of the policy wording and schedule of benefits. (ii) Where there are dependants, the limit for any one family member shall be the limit provided under the Plan for that section. 3. Premium Refunds You can apply in writing if You have not claimed or intend to make a claim for a pro-rata refund of Your unexpired premium, less a £15/€/$25 administration fee if: (i) You paid Your premium and did not come to arrive in Your Country of Study. (ii) Your Student Visa was not extended. (iii) You returned to Your Country of Origin before the end of Your approved stay for reasons outside of Your control. (iv) You have been granted permanent residence status and are no longer living in Your Country of Study as an Expatriate. 4. You must help Us recover any money We have paid If We have a claim against someone in relation to the money We have paid under this Insurance. We have the right to commence or take legal proceedings in Your name, for the defense or settlement of any claim, or to prosecute or to sue any other party to recover any monies payable by them at law. You must do everything You can to help Us to do that in any legal proceedings. 5. You must not admit fault or liability In relation to any claim under this Insurance You must not admit that You are at fault, You must not offer or promise to pay any money or become involved in litigation without Our approval. 6. Claims are payable in Sterling£/Euro€/US$ to You We will pay all claims in Sterling £/Euro€/US$. We will pay You unless You tell Us to pay someone else or direct settlement has been arranged with the medical provider. 7. If You can claim from anyone else, We will only make up the difference If You can make a claim against someone in relation to a loss or expense covered under Your policy and You don’t get paid the full amount of Your claim, We will make up the difference. You must claim from them first. 8. Change of Personal Details You must notify Us immediately as soon as your personal details change. Most importantly if You change the school which was first noted on your insurance application form. If You do not inform Us of the change in school details InterGlobal has the right to decline any claim . 9. Non Disclosure If you fail to comply with Your duty of disclosure, We may be entitled to reduce Our liability under the policy in respect of a claim, or may cancel the policy. If Your non-disclosure is fraudulent We may also have the option to void the policy from commencement date. 10. 24 Hour Emergency Assistance We have appointed First Assistance to administer all emergency assistance services and benefits of this Insurance. You may contact First Assistance in an emergency 24 hours a day, 7 days a week. Please note that no admission of liability is made or intended by the provision of assistance to You by First Assistance in circumstances where no cover is available under this Insurance. First Assistance Numbers - Toll Free numbers from: New Zealand 0800 188 100 Japan 00531 642 084 Thailand + 800 647 355 Hong Kong + 800 900 190 Malaysia + 800 802 157 Indonesia + 180 364 17375 China + 800 640 0007 Singapore + 800 641 1123 Australia + 800 147 528 (+) = International dialing code Call collect from elsewhere in the world: +64 9 356 1648 Fax +64 9 525 1278
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